HEALTHCARE TRAINING
Our programs address the myriad challenges of workplace violence in the healthcare environment using verbal de-escalation as a communication strategy. J.C. Santelli Training and Consulting, LLC classes provide personalized coaching and realistic experience in an assortment of health care relevant role-play scenarios. Participants gain the skill and confidence to successfully apply communication concepts and strategies to the many communication challenges of today’s health care services.
De-escalation Training
Medical professionals regularly face individuals, their families and others in their environments who are in crisis. Skills in verbal communication and de-escalation are paramount to the successful, short-term intervention and peaceful resolution with those in crisis. J.C. Santelli Training and Consulting, LLC offers training to specifically meet the communication demands in medical environments. Call or email for more information related to de-escalation training for medical professionals.