The staff in correctional facilities faces daily challenges, unlike any other profession. With a concentrated population of people experiencing situational and psychiatric crises, today’s correctional professionals must possess a keen understanding of mental illness, and highly polished verbal conflict de-escalation and crisis intervention skills and strategies. JC Santelli Training and Consulting, LLC can provide interactive classroom and role-play scenario training to give your staff the tools they need to succeed in correctional facilities of all sizes and descriptions.